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  • Summary of service to our landlords

    Rent

    Rents are payable by the tenant monthly into our client account. You will be paid direct from this account and we will prepare regular statements. The rent is usually exclusive of gas, electricity, telephone and council tax unless instructed at the beginning of the tenancy

    Deposit

    We collect a deposit from the tenant to safeguard against damages. At the end of the tenancy we will inspect the property, and the cost of any work attributed to the tenant will be deducted from the deposit.

    Agreement

    We will prepare the relevant contract for the duration of the let. For a residential letting, we will use a standard Assured Shorthold Tenancy Agreement under the 1996 Housing Act.


    Utilities

    The ingoing tenant will be instructed to apply to the electricity, gas and telephone companies for a credit agreement. You will need to notify the relevant utility companies at the commencement of the tenancy to ensure that there are no discrepancies with the changeover. If CHA is managing the property we will instruct the relevant companies of the new tenancy agreement.


    Inventory

    An inventory is necessary in all cases to avoid difficulties arising from damage claims. Inventories should, where applicable, also show that furnishings, soft furnishings and all electrical equipment comply with current legislation.


    Repairs

    Repairs for the duration of the contract are the responsibility of the landlord (with the exception of damages, negligence or misuse caused by the tenants). Small repairs can be carried out by our contractors (for managed properties), or ones nominated by you, and their charges deducted from your account. We will always ask for instructions before commencing any large scale repairs.


    Mail

    We advise all landlords to set up a mail forwarding service from the commencement of the tenancy.


    Keys

    Keys will be handed over on the date the tenancy commences. They cannot be issued before the tenancy start date. A holding deposit is required from the tenants and returned at the end of the tenancy providing the keys are returned.


    Insurance

    CHA can provide information, help and guidance on house, home buildings and contents insurance as well as rent and legal protection insurance. These are important considerations when letting your home.